Concierge Services - tavfs

tavfs

Slide 1
Global Facilities Services Group

We have a mission to create an environment that supports every individual through the best building amenities. Because everyone has the right to achieve success optimally.

Slide 1
Global Facilities Services Group

We have a mission to create an environment that supports every individual through the best building amenities. Because everyone has the right to achieve success optimally.

Slide 1
Global Facilities Services Group

We have a mission to create an environment that supports every individual through the best building amenities. Because everyone has the right to achieve success optimally.

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CONCIERGE SERVICES

Assist clients with assistive and management tasks

Our Concierge Services offer personalized assistance to enhance the convenience and comfort of residents & clients. From handling package deliveries and booking reservations to arranging transportation and coordinating maintenance requests, we ensure that every detail is taken care of. Whether it’s managing daily tasks or organizing special services, our professional concierge team is dedicated to providing exceptional service, making life easier and more enjoyable for residents & clients

Service Category Includes :

  • Business Concierge: a business concierge is hired by businesses and companies to do certain tasks that may range from reception desk management to administrative support duties.
  • Residential Concierge: a residential concierge takes care of a building with multiple residents like a residential estate. The duties may range from cleaning communal areas to providing handyman services, building maintenance and security for the building.
  • Hotel Concierge: a hotel concierge provides reception desk services and porterage service for hotel customers. Hotel concierge is also known as the oldest form of concierge service.
  • Front Desk Concierge: front desk concierge means managing the front desk duties of a commercial or residential building. This includes checking guests in and out, providing cloak service and arranging meetings, booking taxis or making reservations.

Why Choose
Concierge Services ?

Concierge Services provide personalized assistance, luxury hospitality, seamless experiences. From travel bookings to event planning, we ensure convenience, security, and top-tier customer satisfaction 24/7.

Personalized Assistance

Swift bookings, tailored services, seamless priority always, customer-focused solutions.

Luxury Hospitality

Elite comfort, exclusive stays, effortless service, top-tier satisfaction.

24/7 Availability

Instant response, seamless experiences, peace guaranteed, round-the-clock service.

History, colleagues, customers and vision

We share a group-wide vision and mission to become the best provider of facilities services for colleagues, customers and communities by making people and places the best they can be.

History and experience in facilities services
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Colleagues across Malaysia
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Customers supported across multiple sectors
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Group-wide shared vision and mission
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Frequently Asked Questions for Concierge Services ?

Concierge services provide personalized assistance to clients, handling tasks such as package deliveries, reservations, transportation arrangements, and maintenance coordination to enhance convenience and comfort.

We offer four main types of concierge services:

  • Business Concierge: Assists companies with reception desk management, administrative tasks, and office support.
  • Residential Concierge: Manages residential estates, providing security, cleaning, and maintenance services.
  • Hotel Concierge: Handles reception, porterage, and guest assistance in hotels.
  • Front Desk Concierge: Manages front desk operations, guest check-in/out, meeting arrangements, and reservations.

Our business concierge service helps companies by streamlining administrative tasks, improving front desk operations, and handling various management duties to enhance efficiency.

A residential concierge assists in:

  • Security and building maintenance
  • Cleaning and handyman services
  • Package handling and guest assistance

A hotel concierge provides:

  • Guest reception and check-in/out services
  • Luggage handling and porterage
  • Reservations for restaurants, events, and transportation

Front desk concierges manage:

  • Reception desk operations
  • Guest services such as check-in/out and cloak service
  • Booking taxis, making reservations, and scheduling meetings

Connect with your TAV team

We’re ready to deliver the best experiences, productivity, practices, resilience and outcomes and we look forward to connecting with you and your team.

Connect with your TAV team

We’re ready to deliver the best experiences, productivity, practices, resilience and outcomes and we look forward to connecting with you and your team.

Accreditations & Certifications

Industry-specific accreditations and certification enabling our teams to deliver consistency, compliance and best practice.

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